We absolutely stand behind our pricing structure. If you receive a written quote for the exact same promotional Marble and Bamboo Coaster from another Australian supplier at a lower price, we promise to beat it!
We understand that budget is critical for your corporate campaign, and we want to ensure you receive the best value without compromising on quality. Simply forward us the competitor's official quote, and our team will review the specifications to ensure they match our high standards. We are committed to providing premium branded merchandise that fits your budget perfectly.
Yes, there is usually a small, one-off setup charge for branding your Marble and Bamboo Coaster. This fee covers the labour and technical costs involved in preparing the machinery for your specific logo.
For example, creating screens for printing, digitising files for embroidery, or setting up laser engraving templates. This step ensures your corporate logo is reproduced with absolute precision and clarity. It is a standard industry practice that guarantees the final branded result looks professional and sharp, making your giveaways truly stand out to recipients.
We are a proudly Australian-owned family business with over 25 years of experience in the promotional industry. We don't just supply goods; we provide expert advice to help you maximise your brand impact. Our range of Coasters is sourced from reputable manufacturers to guarantee quality.
We offer personal service, free artwork proofs, and a commitment to meeting your deadlines. Whether you are organising a small team event or a massive national campaign, we handle every step with care, ensuring your branded products arrive on time and look fantastic.
Yes, we understand that last-minute opportunities arise! If you have an urgent deadline for an upcoming trade show or event, please call us to discuss express options for the Marble and Bamboo Coaster.
While our standard turnaround is efficient, we often have the ability to expedite the process for specific promotional products depending on current factory capacity. We will work tirelessly to find a solution that ensures your branded Coasters arrives exactly when you need it. Don't stress just pick up the phone and speak to our experts.
We aim to make the ordering process as smooth as possible for your accounts team. We accept all major credit cards, including Visa, MasterCard, and American Express, for quick processing of your Marble and Bamboo Coaster order.
We also accept payments via Direct Deposit (EFT) and Cheque. For government bodies and approved corporate clients, we can often set up 30-day trade accounts. Please speak to our friendly accounts team if you have specific invoicing requirements for your promotional order. We ensure all transactions are secure and seamless.
We know that meeting event deadlines is crucial for your marketing success. Production typically takes around 10 working days from artwork approval. We can assist with faster production times where possible – just ask.
This timeframe allows us to ensure the quality of the branding on your Coasters is perfect. Once your order is complete, we use reliable courier networks to deliver Australia-wide. If you have a specific date for a conference or product launch, please let our team know immediately so we can prioritise your schedule.
Definitely! We encourage you to request a physical sample of the Marble and Bamboo Coaster to assess the quality before committing to a bulk order. Seeing the product in person helps you verify the material, size, and colour to ensure it matches your brand guidelines.
While some low-cost samples might be complimentary, higher-value promotional products may incur a small fee plus freight. Please contact our friendly team to organise this. We want you to be 100% confident that these corporate gifts are exactly what you need for your event.
The minimum order quantity (MOQ) for the Marble and Bamboo Coaster is listed clearly on this page. We set these minimums to ensure we can offer you the most competitive wholesale pricing for your bulk order. Producing custom branded merchandise involves setup times and machine calibration, which makes single orders uneconomical.
However, if you have a specific requirement that falls slightly below the listed MOQ, please chat with our team. We always aim to be flexible and will do our best to accommodate your specific corporate needs.
When you're happy with the quote and ready to proceed, we'll send a quick order confirmation and immediately create a complimentary digital proof for you. This proof is great because it shows you exactly how your logo will look on the Marble and Bamboo Coaster!
We only kick off the production (which takes about 10 working days) once you've given that final 'looks perfect!' approval, guaranteeing total peace of mind. This step ensures there are no surprises and that your corporate branding is positioned perfectly.
Yes, we ship our promotional merchandise to every corner of Australia! Whether your corporate headquarters is in the CBD of Sydney, Melbourne, or Brisbane, or you are located in a regional area, we ensure your branded Marble and Bamboo Coaster arrives safely.
We partner with reliable freight providers to offer efficient delivery services. The freight cost is calculated based on the total volume of your order and the destination. If you need to split the delivery to multiple office locations for a national marketing rollout, just let our team know, and we can easily arrange that logistics plan for you.
Ordering Branded Promotional Products
Enter your details for the product of your choice branded and decorated with your logo or business marketing message. Upon receipt of your request our branding specialists will contact you to confirm your merchandise selection and the decoration process required.
How to Request Your Quote
Simply enter your details for the product you want branded with your logo or marketing message. Once we receive your request, our branding specialists will reach out to confirm your selection and discuss the best decoration process for your needs.
Set-Up Charges
Most products require a set-up charge, which varies depending on the specific merchandise and the decoration technique used (such as screen printing or engraving). Don't worry—these charges will be clearly confirmed when we provide your official quote.
Can't Find What You're Looking For?
We source globally to find new, innovative, and modern styles of merchandise. Even with our wide range, we know sometimes you need something special to make an impact at your next event. We can track down that specific product or even help you design a custom-made gift for your next trade show or conference. Just ask us!
Production & Shipping Details
Generally we allow about 2-3 weeks from the receipt of your confirmed order and artwork approval for production. This is subject to stock availability. Whilst we try to ensure that all promotional items shown on our site are in stock and available for fast branding and delivery we do encounter times when our stocks are sold out and are being replenished. If this situation occurs we will do our best to suggest an alternate range of products that can be produced within your advertising budget and time frame. If you need our products sooner, don't hesitate to ask our specialists and we will try our best to provide the fastest production and delivery timelines if required.
Delivery and Shipping
We can arrange delivery to Melbourne, Sydney, Brisbane, Adelaide, Perth. Other cities and towns within Australia are also serviced. In some circumstances we can arrange international shipping using our or your nominated carrier. We provide our dispatch dates to our clients, however we do use third party carriers and therefore their freight times do need to be taken into consideration when shipping promotional merchandise.
Need Your Products in a Hurry?
Challenge us!!! Tight deadline or need your merchandise in a hurry for an marketing event, conference, product launch or to be used as trade show giveaways speak with our experts now and we will arrange production to suit where possible.
Production & shipping details for Marble and Bamboo Coasters
We make it our mission to keep a full stock of corporate gifts, ready to be customised and branded with your logo. On those rare occasions when stock might be short, you can be sure that our dedicated team will find an alternative solution that remains within your time and budget.
Delivery and shipping for Coasters
We’re pleased to offer fast and efficient delivery all around Australia, from Melbourne to Perth, and every city in between. Do you have a preferred carrier? No problem at all – we're flexible and ready to work with your nominated delivery service!
Need your printed merchandise in a hurry?
We understand that sometimes, deadlines can creep up on you. Maybe there's a promotional event just announced, a last-minute conference, or an unexpected trade show? Don’t worry, we thrive under pressure! if it's physically possible, our experts will devise a plan to get your printed, branded gifts to you within your timeline and on budget. So, relax and leave the stress to us!
